Last Updated: July 15, 2026
We may update this policy from time to time to reflect changes in our processes. The most current version will always be posted on this page.
At CADShirts, we’re committed to providing high-quality, made-to-order apparel and a transparent shopping experience. The information below explains how your order is processed, produced, and delivered, so you know what to expect from the moment you place your order until it arrives at your doorstep.
Every CADShirts product is Made-to-Order, meaning it is created specifically for you after your order is placed. This allows us to offer original engineering-inspired designs while reducing unnecessary waste and excess inventory.
Order Journey

Please note that these timeframes are estimates and may vary during periods of high order volume, holidays, severe weather, or carrier delays.
Shipping Destinations
CADShirts currently ships to customers in:
- United States
- Canada
At this time, we do not offer shipping to other countries.
Order Processing
All CADShirts products are Made-to-Order.
Once your order is confirmed, it Enters Production, where it is professionally printed, inspected, and prepared for shipment.
Estimated production time:
3–6 Business Days
Production times may occasionally be longer during peak shopping seasons or periods of unusually high demand.
Shipping & Delivery
After your order has been Prepared for Shipment, it is handed over to the shipping carrier for delivery.
Estimated transit time:
US Orders: 4 to 9 Business Days
Canadian Orders: 5 to 14 Business Days
The estimated delivery time for most orders is:
US Orders: 7 to 15 Business Days
Canadian Orders: 8 to 20 Business Days
Delivery times are estimates and cannot be guaranteed, as they depend on the shipping carrier and destination.
Shipping Methods & Address Restrictions
All CADShirts orders are fulfilled using standard shipping methods. At this time, we do not offer express, priority, or overnight shipping options.
Additionally, due to carrier constraints, we cannot deliver to P.O. Boxes or military addresses (APO/FPO). Please ensure you provide a physical street address at checkout to avoid order fulfillment delays or cancellations.
Shipping Charges
Shipping charges are calculated at checkout based on:
- Shipping destination
- Items included in your order (weight and product type)
The total shipping cost will be displayed before you complete your purchase.
Tracking Information
Once your order has been shipped, you’ll receive an email containing your Tracking Information.
Please allow some time for the carrier to update tracking information after the package has been handed over.
Shipping Delays
While we work hard to deliver every order within the estimated timeframe, occasional delays can occur due to circumstances beyond our control, including:
- Severe weather
- High shipping volumes
- Carrier network disruptions
- Public holidays
- Customs processing (where applicable)
We appreciate your patience if these situations arise.
Canadian Duties & Taxes
Orders shipped to Canada may occasionally be subject to import duties or provincial taxes (GST/HST) assessed by Canadian customs authorities.
Any such charges are the responsibility of the recipient.
Lost, Stolen, or “Delivered” Packages
If your tracking information has not updated for an extended period and the estimated delivery window has expired, please contact us at support@cadshirts.com within 21 days of the estimated delivery date. We will work with the carrier and our fulfillment partner to investigate genuine transit losses.
However, please note that CADShirts’s liability concludes the moment the carrier tracking status updates to “Delivered”. We are not financially responsible for, and cannot issue refunds or free replacements for, packages that are stolen from your property, missing, or misdelivered by the final-mile carrier after a successful delivery scan is registered at your destination coordinates.
Incorrect Addresses & Returned Packages
Please ensure that your shipping address is complete and accurate before placing your order. If you notice an error, contact us immediately, and we will make every reasonable effort to update it before your order enters fulfillment.
If a package is returned to our facility by the carrier due to an insufficient, incorrect, or incomplete address provided at checkout, the customer is strictly responsible for all subsequent reshipment costs. Returned packages are held at the fulfillment facility for a maximum of 30 calendar days. If reshipment is not arranged and paid for within this strict 30-day window, the items are donated to charity, and no refund will be issued for the uncollected goods or the original shipping cost.
Need Assistance?
If you have any questions regarding this policy or your order, we’re always happy to help.
For additional information, please see our:
